Frequently Asked Questions


Are your products suitable for sensitive skin?

Yes! All of our products are thoughtfully formulated with gentle, natural ingredients specifically chosen for their soothing and nourishing properties. We avoid harsh chemicals, synthetic fragrances, dyes and common irritants to ensure our products are safe and effective-even for sensitive skin, reactive or eczema-prone skin.

What ingredients do you use?

We use plant based oils, raw butters, botanical extracts, essential oils and fresh goat’s milk (in select products). You’ll find no parabens, sulfates, synthetic preservatives or artificial fragrances-just clean, skin-loving ingredients from nature.

Are your products cruelty free?

Absolutely. We never test on animals and all of our products are cruelty free. Some of our items are also vegan, except those made with goat’s milk, honey or beeswax (clearly noted on the product page.

How should I store my products?

Keep your products in a cool, dry place away from direct sunlight. To extend the life of your soap bar, use a well draining soap dish.


Can I use your products on children or during pregnancy?

Our products are safe to be used on children and during pregnancy. As with any product, avoid getting into eyes and for external use only.

Do your offer samples or trial sizes?

At this time, we do not offer samples. However, many of our products are available in smaller sizes, perfect for trying before committing to a full size version or as an optional convenient travel option.

Can I place a custom order?

If you are interested in a custom gift basket, please reach out to us to discuss, we are happy to assist our customers with their unique needs.

Can I get a wholesale order for my retail location?

Please reach out to us at (228) 229-2951 or via email @faircitysoapco@gmail.com to discuss.